Welcome to integr8 voice&data
technology - service - satisfaction
  Why integr8
click to return to home page
   

Integr8 works with you to design, install and support specialised solutions that responds to the challenges encountered by our clients. We provide the highest levels of service by offering you:

Impartial advice
Integr8 appreciates the importance of reliable, cost effective communications. We listen and then offer you unbiased advice on the most appropriate solution for your company’s needs.

Flexible options
Our product portfolio offers a choice of solutions, we believe that no two customers have the same requirements. We provide an innovative approach to clients by delivering a suite of cost effective applications, regardless of the size or budget of your organization.

Customer support
Our clients are furnished with the highest levels of advice and service. You will be supported by our Account Directors who will be the point of contact for all queries be they service or technical. Our sophisticated CRM platform provides a record of client contacts and is available instantly to our support staff which delivers an instant response to our customers issue.

Client retention
Our client retention rates are testimony to the relationships we build with our customers. This is as a result of the high quality projects we deliver, backed by the best customer service in the business.

Billing platform
Integr8’s bespoke carrier class billing platform is designed for ease of use by our customers. We provide clear, concise reporting that allows your business to control and identify where your costs are incurred. We deliver secure online access to your billing data and all statistical reporting that you may require.

Staff training
Our vision is to be the best in assisting your business to communicate. We invest considerable resources in the training of our staff in new products and technologies. This approach allows Integr8 to deliver cutting edge solutions and provide high levels of service and advice to our clients.