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Integr8 works with you to design, install and support
specialised solutions that responds to the challenges encountered by our
clients. We provide the highest levels of service by offering you:
Impartial advice
Integr8 appreciates the importance of reliable, cost effective communications.
We listen and then offer you unbiased advice on the most appropriate solution
for your companys needs.
Flexible options
Our product portfolio offers a choice of solutions, we believe that no
two customers have the same requirements. We provide an innovative approach
to clients by delivering a suite of cost effective applications, regardless
of the size or budget of your organization.
Customer support
Our clients are furnished with the highest levels of advice and service.
You will be supported by our Account Directors who will be the point of
contact for all queries be they service or technical. Our sophisticated
CRM platform provides a record of client contacts and is available instantly
to our support staff which delivers an instant response to our customers
issue.
Client retention
Our client retention rates are testimony to the relationships we build
with our customers. This is as a result of the high quality projects we
deliver, backed by the best customer service in the business.
Billing
platform
Integr8s bespoke carrier class billing platform is designed for
ease of use by our customers. We provide clear, concise reporting that
allows your business to control and identify where your costs are incurred.
We deliver secure online access to your billing data and all statistical
reporting that you may require.
Staff training
Our vision is to be the best in assisting your business to communicate.
We invest considerable resources in the training of our staff in new products
and technologies. This approach allows Integr8 to deliver cutting edge
solutions and provide high levels of service and advice to our clients.
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